We’re a small team and we actually read every message. Reach us on WhatsApp for the fastest response.
Usually within 2 hours on weekdays. Chat on WhatsApp: +91 99999 99999 (Placeholder — update with your real WhatsApp Business number)
hello@thepawtherapy.com We reply within 6–12 hours on business days.
@thepawtherapy DM us for quick queries or to share photos of your pet!
Monday – Saturday · 10am – 7pm IST We’re closed on Sundays and public holidays. Messages sent outside hours are answered the next business day.
Please see our FAQ page for details on returns, shipping timelines, and cancellations. For urgent issues (damaged items, wrong product received), WhatsApp is the fastest path to a resolution.